bksoft 
Administrator
Registration Date: 01-28-2008
Posts: 76
Location: Germany
Level: 27 [?]
Experience: 147,499
Next Level: 157,092
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 Waiting for registration e-mail |
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Sometimes we get e-mails from our customers because they didn't receive the registration e-mail within 48hrs.
Everytime the problem is the SPAM settings of the users mailbox!
So here is again the information what you have to do to get our e-mails:
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If you do not receive an email from bksoft within 48hrs, there may be a problem with your e-mail address. E.g. you spelled it wrong or your mailbox is over quota.
Another reason can be that some mailservers move unknown e-mails to a seperate SPAM folder so please look also to that folder. Maybe you need to allow info@bksoft.de to send you e-mail messages.
Right now we know this e-mail services are blocking our mails:
att.net , bellsouth.net , mchsi.com
So if you use one of that services you have to go to your mailbox settings and enable info@bksoft.de to send you mails, or let us know a other email address...
99,9% of all e-mail problems arise from wrongly configured mail accounts (SPAM blockers)! Again, be sure to look to your mailbox SPAM folder and add info@bksoft.de to your white list!!!
You can test receiving our mails by using our EMail form. The EMail form sends automatically and immediately a copy to the sender address. If you get no copy of your mail your SPAM Filter blocks that mail!!! Go to your mailbox SPAM settings and add info@bksoft.de to your white list, then try again our mail form.
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After testing receiving mails using our EMail form please send again an e-mail thru the EMail form and let us know you can receive our mails so we can forward the orginal mail with the registration information again to you.
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